Foxglove Surveillance & Intelligence Services

Licensed under the Data Protection Act 1998 Reg No Z9908983
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Internet Fraud – Case Study

We were approached by a corporate client who had advised they were receiving orders for expensive vehicle parts via the internet from cards they identified as being stolen after the order had been delivered. The suspect(s) were getting the orders sent to unoccupied warehouses and then arriving in a van to collect the items. It was costing our client a lot of money as the credit card companies where taking the money back from our client once the card had been lodged as stolen.  

A few days later we received a call from our client informing us they had received another suspicious order which was due to be delivered the next morning, so at short notice a team was put in place.  

We replaced their delivery driver with one of our agents and had other agents scattered covertly around the delivery address, recording all movement. Our agent arrived in the delivery van wearing covert body cam’s and as previously had happened the suspects were not present. The team sat in anticipation not knowing if the defendants were going to turn up. After 10 minutes of waiting a van pulled up and a male jumped out of the passenger seat, approached our delivery driver agent, signed for the delivery, and put the item in the back of the van, the van then sped off with our team in pursuit.

After a short follow the defendants parked up outside a residential property and entered, completely unaware of our presence. After a short time they reappeared and we continued to film them removing the stolen item and putting it in a nearby lock up garage.  

Our office staff got to work establishing who was resident at the address and we managed to obtain names. Once we felt we had sufficient footage the team pulled off, a report was wrote and footage sent to the client and police, later that day arrests were made. The client was thrilled!

Created on 12th October 2013

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